1. What are cookies?
Cookies are small text files that a website stores in your browser. When you visit the website again, the information in them can be read by our server or by the third party that placed them. Similar technologies, such as local storage and session storage, keep information in your browser in the same way.
2. What are scripts and web beacons?
A script is a piece of program code that makes the website work properly and interactively. A web beacon (or pixel) is a small, invisible image or piece of code used to measure traffic on a website. We do not use web beacons, and our emails do not contain tracking pixels.
3. Necessary cookies and storage
These are required for the website to work and are set without your consent.
| Name | Purpose | Duration |
|---|---|---|
locale |
Remembers your chosen language | 400 days |
duo-enterprise-rent-a-car-session |
Keeps your booking details while you move through the booking steps and shows you the confirmation page of the booking you have just made | 2 hours |
XSRF-TOKEN |
Protects our forms against requests sent from other websites | 2 hours |
cookie-consent |
Local storage that remembers your choice in the cookie banner | Until you change your choice |
| Cloudflare Turnstile | Security check that protects our forms against spam and abuse | Session |
4. Statistics without cookies
We use Cloudflare Web Analytics to understand how the website is used. It works without cookies, does not store personal data in your browser and does not follow you across websites.
5. Statistics cookies with your consent
If Google Analytics is enabled on the website, it is loaded only after you click "Accept" in the cookie banner. Google Analytics sets the cookies _ga and _ga_* (up to 2 years) to distinguish visitors. If you click "Decline", no statistics cookies are set.
We do not use marketing or advertising cookies.
6. Third-party content
- Google Maps: the map on our location page is loaded from Google. Google may set its own cookies when the map is displayed. See the Google Privacy Policy.
- WhatsApp, Viber and Telegram: our WhatsApp, Viber and Telegram buttons are ordinary links. No data is sent to these services until you click them.
7. Managing your consent
You can change your choice at any time with the "Cookie settings" link in the website footer. You can also view, block and delete cookies in your browser settings; see your browser’s help section for instructions. If you block necessary cookies, some parts of the website may not work correctly. If you delete cookies, we will ask for your consent again on your next visit.
8. Your rights
You have the right to know why your personal data is processed, to access, correct and delete it, to withdraw your consent, to receive your data in a portable format and to object to its processing. Details are in our privacy policy. You also have the right to lodge a complaint with the Personal Data Protection Agency of Bosnia and Herzegovina.
9. Contact
For questions about this cookie policy, contact us:
- DUO ENTERPRISES d.o.o. Sarajevo, Kurta Schorka 36, 71210 Sarajevo (Ilidža), Bosnia and Herzegovina
- Email: info@duorentals.com
- Phone: +387 62 534 296